HackerOne, a global leader in offensive security solutions, today announced Hai Triage, an upgraded AI-powered vulnerability triage service that combines advanced AI agents with human expertise. This new service builds on HackerOne’s extensive experience with some of the largest enterprise cybersecurity programs in the world, now enhanced with agentic AI to meet modern speed and volume demands.
Vulnerability triage is a critical first line of response in many security workflows. High-quality triage ultimately allows for faster and more efficient prioritization and remediation of vulnerabilities. With expanding attack surfaces and bad actors increasingly using automation and AI, the ability to respond with speed and accuracy is essential. Hai Triage helps customers by accelerating response times and increasing precision in the review of vulnerability reports.
“Hai Triage exemplifies how AI is a force multiplier for security teams,” said Kara Sprague, CEO of HackerOne. “We’ve combined advanced agentic AI with the world’s most experienced vulnerability analysts to deliver fast, consistent, high-quality triage to our customers. As cyber threats grow, our investment in Hai Triage represents HackerOne’s commitment to vulnerability elimination at scale.”
Hai Triage introduces a breakthrough approach to vulnerability intake. It leverages powerful AI agents and human-in-the-loop (HiTL) workflows to reduce triage delays and eliminate noise. The system uses AI-driven classification and natural language understanding to identify out-of-scope and duplicate reports. Expert analysts then review the remaining reports, validating and prioritizing critical vulnerabilities so security teams can focus on what truly matters. Looking ahead, HackerOne plans to apply AI to vulnerability validation workflows to further accelerate remediation.
To learn more, visit the Hai Triage page.
About HackerOne
HackerOne is a global leader in offensive security solutions. Its HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. HackerOne is trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.
